Privacy policy

PRIVACY POLICY OF JASSMINE CLUB OPERATING UNDER THE BUSINESS OF NBHW SP. Z O.O.

Last Update: March 2024

At Jassmine Club (hereinafter referred to as “Club” or “Jassmine”), we take the utmost care to protect your privacy and the security of your personal information. This Privacy Policy explains how we collect, process, protect and share your personal information in connection with our services, website and mobile application.


PERSONAL DATA CONTROLLER

The administrator of your personal data is NBHW Sp. z o.o., based in Warsaw, at 110/26 Sobieskiego Street, 00-764 Warsaw.
You can contact us about data protection matters:

  • E-mail: info@jassmine.pl
  • Postal address: Jassmine Club, 110/26 Sobieskiego St., 00-764 Warsaw.


WHAT PERSONAL INFORMATION DO WE COLLECT?

  • We collect personal information in the following situations:
  • When you visit our Club.
  • When you use our website or mobile app.
  • When you connect to Wi-Fi at our facilities.
  • When you contact us through social media or other channels.
  • When you buy an admission ticket to an event organized by Jassmine

Categories of personal data:

  • Identifying information: name, email address, phone number, mailing address.
  • Booking information: order details, visit dates.
  • Financial information: payment card details (processed by trusted payment systems).
  • Technical information: IP address, browser type, operating system, device IDs.
  • Preferences: language, interests (including music), place of residence, places visited

Purposes of personal data processing:

  • Processing reservations or orders.
  • Provision of our services.
  • Meeting legal and regulatory requirements.
  • Improving customer service and personalizing the experience.
  • Matching and distributing marketing content

Personal data may be processed by automated means, including profiling, which allows us to tailor our services and marketing content to your preferences. Profiling does not affect your rights or legal position.


PURPOSE AND LEGAL BASIS OF DATA PROCESSING

We process your personal data for:

  • Fulfillment of a contract: e.g. in handling reservations or ticket sales (Article 6(1)(b) RODO).
  • Fulfilling a legal obligation: e.g., for accounting and taxes (Article 6(1)(c) RODO).
  • Our legitimate interests: e.g. to personalize the customer experience, improve services or protect against fraud (Article 6(1)(f) RODO).
  • Based on consent: e.g., to send marketing information (Article 6(1)(a) RODO).

Consent to the processing of data for marketing purposes is valid until withdrawn, which can be done by sending an e-mail to info@jassmine.pl.


COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies for the following purposes:

  • Necessary: to provide basic operation of the website.
  • Analytical: allowing us to analyze site traffic.
  • Functional: allowing us to remember your preferences.
  • Advertising: to match content to your interests.

You can manage cookies in your browser settings. 

Log Storage Time

The data stored in the server logs includes technical information such as IP addresses, access time, device used and web browser. The server logs are used exclusively to ensure the security of information systems, diagnose technical problems and protect against abuse and attacks. 

  • Log retention period: Data stored in server logs are deleted after a maximum of 12 months from the date of recording, unless a longer retention period is required in connection with an ongoing investigation of a security incident or fulfillment of legal obligations.
  • Legal basis for processing: Server logs are processed on the basis of the Data Controller’s legitimate interest (Article 6(1)(f) RODO) in ensuring the security and integrity of IT systems.

If you need further clarification or more detailed information on log processing, you can contact us at: [contact email address].

Legal basis for data processing through cookies:

  • Necessary cookies: Article 6(1)(b) RODO (performance of the contract).
  • Other types of cookies: Your consent in accordance with Article 6(1)(a) RODO.

Cookies management:

When you visit our website for the first time, you will see a banner informing you about the use of cookies. You have the option to choose which categories of cookies you accept and which you want to block. You can change your preferences at any time via the cookie settings panel available on our website.

The duration of storage of data collected by cookies depends on their type:

  • Session cookies: deleted when the browser is closed.
  • Persistent cookies: stored according to the time specified in your browser settings or until you manually delete them.

Your rights:

You have the right to withdraw your consent to the use of cookies at any time by contacting us or using the cookie settings management function. If you withdraw your consent, this will not affect the lawfulness of data processing performed before you withdrew your consent.


SHARING OF PERSONAL DATA

We do not sell your personal information. We may share it with:

  • Service providers: e.g., companies that provide payment, IT support or marketing services.
  • Legal authorities: if required by law.
  • Related parties: within our corporate group, only for purposes consistent with the Privacy Policy.

If data is transferred outside the European Economic Area (EEA) we use the standard contractual clauses adopted by the European Commission


YOUR RIGHTS

In connection with the processing of your personal data, you have the following rights:

  • The right to access your data.
  • The right to correct or supplement them.
  • The right to erasure of your data (“right to be forgotten”).
  • The right to restrict processing.
  • The right to data portability.
  • The right to object to the processing of data on the basis of legitimate interest.
  • The right to withdraw consent at any time (if processing is based on consent).

To exercise your rights, contact us: info@jassmine.pl. stating your name and the scope of your request. We will respond to your request within 30 days.

If your rights are violated, you also have the right to file a complaint with the President of the Personal Data Protection Office.


INFORMATION ABOUT CHILDREN

We do not knowingly process the personal data of children under the age of 16 without the prior express consent of their legal guardians. If we learn that a child’s personal data has been processed without such consent, we will take immediate steps to delete it.


DATA SECURITY

We use appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data.
  • Limiting access to data to authorized persons only.
  • Regular testing and auditing of security systems.


DATA RETENTION PERIOD

Personal data are kept for the period necessary to fulfill the purpose of processing and for the time required by tax and accounting laws (Article 13(2)(a) of the RODO).


LINKS TO THIRD PARTIES

Our website and application may contain links to external sites over which we have no control. We are not responsible for their content or privacy policies.


CHANGES TO THE PRIVACY POLICY

The Privacy Policy may be updated. We will inform you of any changes on our website. The date of the last update can be found at the beginning of the document.


CONTACT

If you have any questions about the Privacy Policy, please contact us:

  • E-mail: info@jassmine.pl
  • Postal address: Jassmine Club, 73 Wilcza St., 00-670 Warsaw